Wednesday, 20 of November of 2019

Privacy policy


We are committed to protecting the personal data of our customers.

Therefore, we are committed to respecting the rules of protection of personal data with respect to the personal data of our customers and users of this site, in all situations in which it occurs collection and processing of personal data.


WHY THIS PERSONAL DATA PROTECTION POLICY?

In this Policy we intend to inform our customers and users of this site of the general rules for the processing of personal data, which are collected and processed in the strict respect and compliance (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("RGPD").

We respect best practices in the field of security and protection of personal data by taking the necessary technical and organizational measures to comply with the RGPD and ensuring that the processing of personal data is lawful, loyal, transparent and limited to authorized purposes.

We are committed to the protection and confidentiality of personal data and have taken the measures it deems appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as, all other rights that assist the respective holders.


WHAT ABOUT THIS DATA PROTECTION POLICY?

This Data Protection Policy applies exclusively to the collection and processing of personal data for which we are responsible for the respective treatment in the scope of services and products available to our customers and users on this site.

In this website there may be links to other websites that are unrelated to us. The availability of such links is made in good faith, and it is not our responsibility to collect and process personal data made through these websites, nor assume any responsibility with respect to such websites, namely as to their accuracy, credibility and functionalities provided in them .


WHAT ARE PERSONAL DATA?

Personal information is any information of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.

An identifiable natural person who can be identified, directly or indirectly, by reference to a name, identification number, location data, identifiers by electronic means or to one or more specific elements of their physical, physiological, genetic, mental, economic, cultural or social identity.


WHAT IS PERSONAL DATA PROCESSING?

The processing of personal data consists of an operation or set of operations carried out on personal data or personal data sets, by automated means, or not, in particular the collection, design, registration, organization, structuring, conservation, adaptation, retrieval, consultation, use, dissemination, dissemination, comparison, interconnection, limitation, erasure or destruction.


WHO IS RESPONSIBLE FOR DATA TREATMENT?

The entity responsible for processing personal data is the company or entity to which this site is intended, and which determines the purposes and means of treatment of the same.

To this end, if the owner of the personal data needs to contact the data controller, he can do so through our contacts on this website.


WHO IS THE DATA PROTECTION SUPERVISOR?

The Data Protection Officer plays a relevant role in the processing of personal data, ensuring, among other things, the compliance of data processing with current legislation, verifying compliance with this Data Protection Policy and establishing clear rules for the processing of personal data, ensuring that all those entrusted with the processing of their personal data are aware how we treat them and what rights they have in this matter.

Thus, holders of personal data, if they so wish, may address a communication to the Data Protection Officer regarding matters relating to the processing of personal data using, for this purpose, our email or contact form on this website.


WHAT ARE THE TYPES OF PERSONAL DATA TREATED?

We process the personal data necessary for the provision of services and / or supply of products, as well as for marketing purposes, processing data such as name, address, number telephone number and e-mail address, among others, always requiring the holder of this data to accept this Privacy Policy, aware that at any time may delete or request its deletion as well as change the data.

The personal data will still be processed, if the respective holder has authorized it, for the purpose of dissemination of services and / or products, within the scope of our newsletter, for strictly internal use and will never be ceded to third parties.

In case of prior consent of the client / user, this can be withdrawn at any time, without, however, the lawfulness of the treatment made on the basis of the previously given consent is compromised.

As your consent is imperative, we have adopted a position and technical means so that, not only removing your permission from our databases, we prefer to delete your data completely, which will happen IMMEDIATELY and most of the time automatically through the mechanisms present on this site for that purpose, without prejudice to the cases in which you must submit a service or product that you have purchased on this site. In such cases, deletion will be scheduled until this product / service is provided to you and / or shipped.


WHEN AND HOW DO WE COLLECT YOUR PERSONAL DATA?

This Privacy Policy covers only this website, so obtaining the data in question will be either through the subscription to our newsletter, registration in our customer area or submission of e-mails using the form on this site for this purpose, being always the prior consent of the holder of the personal data.

If the holder of the personal data is not our client, their personal data will only be processed when they are made available, namely by subscribing to the newsletters, in which case they will apply the rules of this Data Protection Policy.

The personal data collected can be processed in a computerized and automated or non-automated way, guaranteeing in all cases the strict compliance with the legislation of protection of personal data, being stored in databases. of specific data created for that purpose and in no case will the data collected be used for any purpose other than that for which it was collected or given the consent of the data subject.


WHO ARE THE PERSONAL DATA RECIPIENTS?

Without prejudice to the addressees indicated throughout this Privacy Policy, we may communicate the personal data of the client / user, for the purpose of complying with legal obligations, namely to police, judicial entities , fiscal and regulatory.


WHAT ARE THE PURPOSES OF TREATING PERSONAL DATA AND RESPECT LEGAL BASIS?

In general, the personal data collected are based on the management of the contractual relationship in case of obtaining products or services through this site and / or actions information and marketing through our newsletters.

In addition, personal data may also be processed for the purpose of complying with legal obligations and for the purpose of investigating, detecting and prosecuting serious crimes.


HOW LONG DO WE CONSERVE YOUR PERSONAL DATA?

The length of time during which personal data is stored and stored varies according to the purpose for which the information is processed.

Effectively, there are legal requirements that require you to retain the data for a minimum period of time. Thus, and whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the purposes that led to its collection or subsequent processing, under the terms defined by law.


WHAT ARE YOUR RIGHTS WHILE HOLDING?

As holders of personal data, customers and / or users are guaranteed, at any time, the right to access, rectify, update, limit and erase their personal data (


HOW CAN I ACCESS, RETIFY, UPDATE, LIMIT, DELETE, OPPOSE TO TREAT YOUR PERSONAL DATA, OR REMOVE CONSENT?

Without prejudice to the provisions of the RGPD, the holder of the personal data may do so, directly or through a written request, through the contacts made available on this website.


HOW CAN YOU OPPOSE TO CONTINUE CONTACTS FOR MARKETING PURPOSES?

We may send informational emails known by newsletters to our users who have registered for this in our newsletter and have given us their consent. You can delete your contact through the link to that effect in all the newsletters that we send or contact us for that purpose.


HOW CAN YOU COMPLAIN?

Without prejudice to being able to submit complaints directly through the contacts made available on this website, you can also complain directly to the Control Authority, which is the National Commission for Data Protection (CNPD) , using the contacts made available by this entity for this purpose.


WHAT ARE THE MEASURES ADOPTED TO ENSURE THE SAFETY OF YOUR PERSONAL DATA?

We follow industry standards to protect your details during transmission and, once received, we have implemented various measures to maintain the security of the personal data you have transmitted to us.

HOWEVER, YOU MUST BE AWARE THAT ANY METHOD OF TRANSMISSION OR ELECTRONIC STORAGE, IS 100% SAFE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE CAN NOT BE LIABLE FOR ANY CLAIMS. LOSSES AND DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES INCURRED BY YOU OR ANY USER RELATED TO COMPUTER FRAUD, RISK OR ANY OTHER INFRINGEMENT OR CIRCUMSTANCES IN WHICH YOUR INFORMATION IS ACQUIRED OR DISCLOSED WITHOUT OUR EXPRESS AUTHORIZATION.


WHERE DOES CIRCUMSTANCES EXIST COMMUNICATION OR TRANSFER OF DATA TO OTHER ENTITIES?

In no case will we transfer your personal data obtained through this site to any third party for any purpose.


HOW DO WE USE "COOKIES"?

A cookie is a small text file, which is placed on your hard disk from a web page and allows web sites to remember their choices, dates and previous paths in the website. These are also used to prevent you from having to repeatedly enter your personal information and password every time you use our site.

Cookies do not have any harmful effect to your processor and do not contain viruses. Cookies from our Internet pages do not display information regarding your personal data. You can disable the use of cookies in your browser settings at any time.

Generally, cookies on our web pages are only used for anonymous and statistical evaluation and for the purpose of improving customer orientation.

Click here to learn more about our Cookie Policy.


CHANGES TO OUR PRIVACY POLICY

We reserve the right at any time to make adjustments or changes to this Personal Data Protection Policy, and users of this website should visit this privacy policy on a regular basis to keep abreast of all the changes that have been made to it.

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